OnTrack™ Basic

Let Eagle handle the basics for your database (on-premises or in the cloud) with our remote OnTrack™ Basic managed service. This includes regular access to a dedicated (onshore team of database experts), monitoring and responding to alerts, managing backup jobs, researching, and addressing database issues and routine security patches. The following services are included in this solution and options are 8×5 or 24×7: 

  • Proactive monitoring of alerts and notifications 
  • Database performance and availability analysis 
  • Develop database backup and recovery strategy
  • Apply quarterly security patches
  • Manage data file and tablespace storage
  • Implement Eagle Eye™ software where applicable
  • Perform annual software license assessment